Question 1

What does the maintenance contract actually do?

Accepted Answer

Three things. We monitor your site 24/7 and patch any security or uptime issues without you noticing. We make the content updates included in your tier. And we send you a written monthly performance report covering bookings, top services, mobile load time, and uptime, so you can see what your site is doing for the business. No recurring calls. Written deliverables only.

Question 2

What's a content update?

Accepted Answer

Any change to text, images, prices, hours, services, contact info, color tweaks, or staff listings on existing pages. Things like swapping a hero image, adding a new injector to your team page, or updating holiday hours. New page designs and new features sit outside maintenance and get a separate quote.

Question 3

Why should I commit annually?

Accepted Answer

Annual is 25% cheaper than paying month to month for the same plan. It also lets us plan content updates and reports across the year instead of reacting month to month. If you'd rather start monthly, you can. The option is there.

Question 4

What about hosting and SSL?

Accepted Answer

Both are included in every build. We handle hosting on a global CDN under the hood (your site is served from the edge nearest each visitor for speed), SSL auto-renews, and you don't get a separate hosting bill. If your site outgrows the free tiers (rare for most clinics), the upgrade is a flat pass-through cost we tell you about before it triggers.

Most agencies disappear after launch. We don’t.

Maintenance plans

Care

Care+

Strategic Partner

What counts as a content update

Monthly performance report

FAQ

Want a maintenance plan with your build?

Most agencies disappear after launch. We don’t.Most agencies disappear after launch. We don’t.